NOVA Bank has officially commenced operations as a National Commercial Bank, as the bank opened its first commercial banking branch in the Victoria Island area of Lagos.
This followed Central Bank of Nigeria’s (CBN) approval of its final licence.
In a statement yesterday, Phillips Oduoza, chairman and founder of NOVA Bank, emphasised the bank’s unwavering commitment to customer focus and delivering exceptional service.
He also introduced the innovative ‘PHYGITAL’ model, which, according to him, is a trademark of NOVA.
“We are pleased to continue our tradition of excellence established as a merchant bank and further extend the banking experience to the retail end of the market. As we expand our services, we remain dedicated to delivering an unparalleled banking experience that seamlessly integrates the physical and digital realms.
“Our trademarked PHYGITAL experience combines a select number of strategically located physical branches with high-tech, seamless digital banking capabilities, ensuring that our customers receive the best of both worlds. This approach allows us to provide personalised, in-person service where it is most needed, while also offering the convenience and efficiency of cutting-edge digital solutions,” he explained.
Wale Oyedeji, managing director/chief executive officer of the bank, added, “For over half a decade, NOVA has been instrumental to the success of leading corporates and high-net-worth individuals, delivering tailored solutions to meet the unique needs of their businesses. As we evolve to serve a broader customer base, we remain committed to delivering innovative services, building on our legacy as a leading merchant bank.
“Through disruptive, seamless digital products and services, we are poised to deepen financial inclusion, provide convenient and secure banking solutions, and elevate the SME market as a key economic driver.”
NOVA Bank, which was established in 2018, is set to open additional branches in Lagos, Abuja, Port Harcourt and Kano.
Mrs Esther Adino, group head of Retail and Digital Banking, NOVA Bank, highlighted the innovative financial solutions the lender offers.
She asserted, “At NOVA Bank, we provide a comprehensive suite of banking services tailored to meet the diverse needs of individuals, SMEs, and large corporations.”
