Four people have been killed, with over 20 injured after a fire at Cairo data centre disrupted telecom services nationwide.
A fire at a major Telecom Egypt facility in Cairo on Monday has left four workers dead and at least 22 others injured, plunging parts of the capital into a communications crisis.
According to Hossam Abdel Ghaffar, spokesperson for Egypt’s Health Ministry, most injuries were due to smoke inhalation.
The blaze, which broke out at a key data centre operated by Telecom Egypt, the country’s primary fixed-line and internet provider, was brought under control later that day.
However, it caused widespread disruptions, halting phone services, affecting internet connectivity, and even interfering with digital banking operations.
Internet monitoring group NetBlocks reported that national connectivity dropped to just 62% of normal levels following the incident.
Residents across Cairo struggled with poor network access, and banks—although already closed for the day—reported interruptions in ATM services and online transactions.
In a statement on Tuesday, Telecom Egypt mourned the loss of its employees and pledged support to their families.
Amr Talaat, Egypt’s minister of Communications and Information Technology, assured the public that service restoration was underway and expected to be completed within 24 hours.
To address the disruption, the Health Ministry released alternative emergency contact numbers across Egypt’s governorates, in case its primary ambulance hotline remained unreachable.
The state-run MENA news agency reported that the fire was prevented from engulfing the entire building and nearby rooftops, thanks to the efforts of emergency responders.
A preliminary investigation suggests the fire was likely triggered by an electrical short circuit, according to a security source cited by MENA.
As the nation works to restore full connectivity, the incident has raised fresh concerns about the vulnerability of critical infrastructure and the need for enhanced fire safety protocols in sensitive tech facilities.
