Federal Competition and Consumer Protection Commission (FCCPC) has called on Nigerians facing housing-related disputes to promptly report such cases, stressing that consumer protection laws cover major financial commitments like real estate transactions.
FCCPC
The commission issued the advisory on Monday via its official X handle, while reaffirming its enforcement action against Paradise Estate in Abuja’s Life Camp Extension following complaints from aggrieved homebuyers.
FCCPC explained that the sealing of the estate stemmed from verified complaints by subscribers who alleged they had made full payments for properties but were yet to receive possession of the promised homes.
“Consumer protection is not limited to everyday retail purchases. It also applies to major financial commitments such as housing, where many Nigerians invest life savings based on promises made by developers,” the commission stated.
It disclosed that following complaints received and reviewed concerning Paradise Estate, Abuja, including allegations that some buyers completed payment but have not received the homes promised to them, FCCPC initiated regulatory action in line with its statutory mandate.
The commission insisted that businesses must not make promises they cannot fulfil, adding, “Where payment has been received, agreed timelines must be honoured, delays properly explained, and lawful remedies provided where obligations are unmet.”
FCCPC noted that confidence in the housing market hinges on transparency, honest communication, proper records and delivery in line with commitments.
It, therefore, urged affected consumers to submit relevant documents, evidence of payment and correspondence through its complaints portal at complaints.fccpc.gov.ng for swift intervention.
The development underscores the commission’s commitment to safeguarding consumers’ interests in high-stake sectors like real estate amid rising complaints of developers’ non-performance nationwide.
