Opinion Unleashing the power of conversational banking to redefine customer engagement By Dean Baker, Squad Lead, BFSI – Infobip Conversational banking, sometimes called chat banking, refers to the use of Artificial Intelligence (AI) and chat... Ravenewsonline EditorMay 22, 2024
Opinion Banks must embrace next-generation solutions to meet customers’ demands for a data-driven journey By Dean Baker, Squad Lead, BFSI from Infobip South African banks have weathered rough seas during the past year, with many of their customers... Ravenewsonline EditorApril 11, 2024