Agentforce for Field Service automates scheduling, paperwork, and reporting — freeing skilled workers to focus on repairs, troubleshooting, and building customer relationships With pre-built...
Gen Z is fueling a social shopping explosion, with 39% now having purchased and 76% having discovered products on social media platforms, according to...
By Linda Saunders, country leader and senior director solutions engineering Africa at Salesforce Generative AI has transformed how people interact with technology through prompts,...
Salesforce, in collaboration with Hugging Face, Cohere, and Carnegie Mellon University, announced the release of the AI Energy Score, a first-of-its-kind benchmarking tool that...
Salesforce the global leader in CRM, today released its latest Connected Financial Services report, sharing insights from 9,500 financial services institution (FSI) customers worldwide,...
By Linda Saunders, Director Solutions Engineering, Africa Salesforce AI is advancing rapidly, capturing the attention of CEOs, CTOs, and CIOs with its proven ability...
By Linda Saunders, Director Solutions Engineering Africa Every organisation is racing to unlock the power of AI to improve its sales and service experiences....
By Linda Saunders, Salesforce Director, Solution Engineering Africa AI promises to make our jobs easier, our work more productive, and our businesses more valuable....