By Linda Saunders, Country Manager & Senior Director Solution Engineering, Africa, Salesforce In a time of rising global economic uncertainty, African businesses are increasingly...
By Linda Saunders Salesforce Country Manager & Snr. Director Solution Engineering for Africa Today, every company wants to be an AI company, yet only...
The ascent of agentic AI, systems that can perform tasks without human intervention, represents not just an incremental technological advancement but a fundamental reshaping...
Agentforce for Field Service automates scheduling, paperwork, and reporting — freeing skilled workers to focus on repairs, troubleshooting, and building customer relationships With pre-built...
Gen Z is fueling a social shopping explosion, with 39% now having purchased and 76% having discovered products on social media platforms, according to...
By Linda Saunders, country leader and senior director solutions engineering Africa at Salesforce Generative AI has transformed how people interact with technology through prompts,...
Salesforce, in collaboration with Hugging Face, Cohere, and Carnegie Mellon University, announced the release of the AI Energy Score, a first-of-its-kind benchmarking tool that...
Salesforce the global leader in CRM, today released its latest Connected Financial Services report, sharing insights from 9,500 financial services institution (FSI) customers worldwide,...