By Kehinde Ogundare, Country Head, Zoho Nigeria Most business leaders will agree that data analytics is a strategic necessity today. Without access to comprehensive...
By Mirza Bukva, Head of Telecom Partnerships Africa at Infobip Customer experience (CX) plays a crucial role in determining success in today’s interconnected world...
Sophos, a global leader of innovative security solutions for defeating cyberattacks, today announced that Teresa Anania has joined the company as Chief Customer Officer...
By Kehinde Ogundare, Country Manager, Zoho Nigeria. According to the United Nations, artificial intelligence (AI) has the potential to contribute up to $15.7 trillion...
By Andrew Egan, Africa Regional Sales Director at Infobip With brands recognising the power of conversations, AI-driven solutions, and phygital experiences, consumers can anticipate...
By Kehinde Ogundare, Country Manager, Zoho Nigeria Establishing and managing a business in Nigeria can be very challenging, especially when competing for customer attention and...
By Prashanth Krishnaswami, Head of CX Market Strategy & Thought Leadership, Zoho Corp. It’s no secret that customer experience (CX) is a major point...