By Mirza Bukva, Head of Telecom Partnerships Africa at Infobip Customer experience (CX) plays a crucial role in determining success in today’s interconnected world...
Sophos, a global leader of innovative security solutions for defeating cyberattacks, today announced that Teresa Anania has joined the company as Chief Customer Officer...
By Kehinde Ogundare, Country Manager, Zoho Nigeria. According to the United Nations, artificial intelligence (AI) has the potential to contribute up to $15.7 trillion...
By Kehinde Ogundare, Country Manager, Zoho Nigeria Establishing and managing a business in Nigeria can be very challenging, especially when competing for customer attention and...
By Prashanth Krishnaswami, Head of CX Market Strategy & Thought Leadership, Zoho Corp. It’s no secret that customer experience (CX) is a major point...