OPay has dismissed a social media claim suggesting that the fintech company has stopped using customers’ phone numbers as account numbers, reports ravenewsonline.
The claim, which circulated on social media, advised customers whose OPay account numbers are linked to their phone numbers to visit agents to have their accounts converted to standard bank account numbers.
However, an OPay official described the claim as inaccurate and tht customers would be informed through the company’s official communication channels if there were any major changes to its account system.
“I have seen the tweet. But even from the comments, you will see people are already correcting him. If we have any update or news, we will always share through our communication channels,” the official said.
This comes weeks after the digital payment platform reassured its customers that its services will continue uninterrupted, dismissing a viral report claiming that the company would shut down operations from September 1, 2026.
