A Nigerian woman has levelled explosive allegations against global courier giant FedEx International and US-based package forwarder MyUS.com, accusing them of conniving to steal a high-value item worth $17,000 (approximately N25 million) that she entrusted to their shipping chain for delivery to Nigeria.
FedEx, MyUS.com
In a strongly worded pre-action letter dispatched to FedEx Nigeria, the aggrieved customer detailed how she dispatched the precious consignment through FedEx on October 28, 2025, with an expected arrival date of November 5, 2025, only for the package to vanish without trace, prompting desperate inquiries met with stonewalling from both entities.
The letter, which Ravenewsonline has seen, paints a picture of corporate deceit, claiming MyUS.com – operating under aliases like Access Shipping USA from Sarasota, Florida – lured her to forward the item via their US address before handing it off to FedEx, after which both disavowed knowledge of the shipment despite tracking evidence.
“Both myus.com and FedEx said they do not know what happened to the package, and several attempts to contact both organisations to resolve the matter have gone unanswered,” the letter stated, underscoring futile follow-ups that left her high and dry.
Now gearing up for a full-blown lawsuit, the woman issued a stark public advisory, urging Nigerians to steer clear of MyUS.com, which she branded a “fraudulent company” that preys on unsuspecting shoppers by promising seamless US-to-Nigeria shipping, only to pilfer goods and ghost victims.
“They lure people to send their items to them to ship but usually steal the item and say it got lost, after which you are blocked from further reaching them,” her missive warned, echoing a chorus of prior complaints against the firm.
MyUS.com, established over two decades ago, markets itself as a premier international shopping service enabling access to US and UK retailers with forwarding to 220 countries, touting over 30 million packages shipped and low rates that have drawn millions of members worldwide.
Yet, the company has weathered a storm of backlash, with disgruntled users on platforms like Trustpilot, Reddit, and ComplaintsBoard decrying unauthorised charges, vanished parcels, abrupt account terminations, and unresponsive customer service suggestive of systemic foul play.
FedEx Nigeria, a mainstay in express delivery and customs clearance, maintains a robust online presence emphasising fraud vigilance and USD-denominated services amid Nigeria’s forex dynamics, but has issued no public rebuttal to this particular imbroglio as of Wednesday.
Industry observers note the saga underscores perils in third-party forwarding amid Nigeria’s booming e-commerce imports, where high-value US hauls often transit such intermediaries, amplifying risks of loss or collusion in opaque supply chains.
Neither FedEx nor MyUS.com responded to Ravenewsonline’s enquiries by press time, leaving the woman’s quest for justice hanging as she mobilises legal muscle to reclaim her asset and expose what she terms a brazen shipping syndicate.
The unfolding drama, amplified across Nigerian blogs and social media since early February, serves as a cautionary tale for cross-border shoppers navigating the fine line between convenience and catastrophe in global logistics.
