Connect with us

    Hi, what are you looking for?

    News

    FG Launches App to Monitor Electricity Consumers’ Complaints

    As part of measures to bridge the communication gap between electricity consumers and the electricity distribution companies (DisCos), the Federal Government has introduced a Power Outage Reporting app to help consumers report disruptions in their meters or transformers.

    While launching the app, in Abuja, Sanusi Garba, the Chairman of the Nigerian Electricity Regulatory Commission (NERC), said that NERC planned to use Abuja Electricity Distribution Company (DisCo) as a pilot company and would roll out the system to other DisCos in few weeks.

    In his remarks, the AEDC Managing Director, Christopher Ezeafulukwe, acknowledged the fact that the DisCos are the last in the electricity supply chain and in the relay race the DisCos are the closest to the customers and they take the hit.

    According to him, the app is a product of collaboration and it’s going to be a win-win situation.

    “On the part of the customers, it’s a win-win because it’s user-friendly. The platform has been created and it’s now left for us to use it properly.

    For AEDC, it comes with a responsibility that the commission found us worthy to be the guinea pig” he said

    The President, Electricity Consumer Protection, Mr Kunle Olubiyo, observed that NERC should monitor the complaint of consumers. They should not leave the monitoring with the DisCos alone because of their woeful performances.

    Spread the love
    Click to comment

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    ad

    You May Also Like

    Tech

    Nigerian Communications Commission (NCC) has welcomed the appointment of Mr. Idris Olorunnimbe as Chairman-designate of its Board, alongside other newly appointed members of the...

    Tech

    By Kehinde Ogundare, Country Head, Zoho Nigeria Business growth should feel energising — not like a daily struggle. When operations begin to scale, the...

    Tech

    Nigerian Communications Commission (NCC) has reiterated its commitment to the full operationalisation of President Bola Ahmed Tinubu’s Executive Order on Critical National Information Infrastructure...

    Metro

    Economic and Financial Crimes Commission has recovered over N5bn and $10m from contractors and government officials indicted in the fraud in the turnaround maintenance...