The Federal Competition and Consumer Protection Commission (FCCPC) has advocated for a more structural approach to addressing the growing problems in the energy sector.
This was made known by Mr. Babatunde Irukera, Executive Director (CEO) of the FCCPC in an interview with the Nigerian News Agency in Abuja on Sunday.
Irukera said that one of the approaches to solving the electricity problems could be the implementation of the Nigerian Electricity Regulatory Commission (NERC) Billing Limit Order.
informs that the order issued that “DisCos will guarantee that all clients of the A1 fare class are duly identified and measured, 2020.
Single phase R2 customers now have a power limit of 78kwhr per month and a rate of N24kwhr. The maximum that will be billed to said customer is N1 872 per month.
According to him, the FCCPC has been very successful in resolving complaints.
“However, the fact that there are so many complaints on a daily basis shows that a much more structural or industrial approach must be taken to solve the industry problem.
“We cannot resolve complaints as quickly as the number of complaints that come in.
“We have gone to Lagos, Benin, Port Harcourt to resolve hundreds of complaints and we are not talking about the number of complaints that come to us routinely and we are resolving them.
“We resolved more electricity complaints this year than we have in any year, but that the problem still persists shows that there is something structural that needs to be fixed.
“One of them is estimated billing, we have no control over how quickly consumers can be measured, but we are advocating, pushing and participating to ensure that happens.
“The DisCos are strongly opposed to regulation and we strongly support it and we want to proceed to mutual and joint implementation, and those conversations are ongoing about what is fair common ground on how to enforce those regulations,” he explained.
The CEO noted that the same structural approach was also needed to solve problems related to the aviation industry.
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