Adejoh Edicha, a resident of Alloma, Kogi State, has lamented the unauthorized deduction of N900, 237 from his First Bank account.
According to a bank statement shared with FIJ, the money was deducted in a series of debit transactions between February 27 and 28.
Speaking with FIJ, Edicha said his phone must have been off at the time the transactions were initiated around 11pm.
“When I switched on my phone the following morning, I started seeing debit alerts popping up,” Edicha said. “By the time I got to First Bank, Ayingba branch, to freeze my account, I discovered the sum of N900, 237 had already been deducted.”
He visited the bank more than three times and all they told him was the money was sent to a Wema Bank account which details they refused to give.
“The sudden event took me to the branch office where I was told that the money was withdrawn and transferred to Wema Bank through online [transactions],” Edicha wrote in a letter to First Bank.
“I kept on going to the branch office on their promise and nothing good yielded out of it. They asked me if I shared my details, I told them I did not share any of my account details with any third parties except they (bank staff) that know my details.”
When contacted, First Bank, Ayingba branch, declined to give comments because our reporter “is not the owner of the account”.
The voice behind the customer care line also refused to give the number of days it takes the bank to resolve unauthorised debits.
SOURCE: FIJ
