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CBN Issues Statement on What Bank Customers Need to do Before Doing Online Transfer Over N1m


Bank customers will henceforth be required to produce indemnity for highly secured online funds transfers.

The new directive was issued in a circular with the reference number: PSM/DIR/PUB/CIR/01/006, issued by the Central Bank of Nigeria and signed by Director, Payments System Management Department, Musa Jimoh.

The circular titled ‘Circular on the review of operations of the NIBSS Instant Payments System and other electronic payment options with similar features’ which was released on Thursday June 2, read;

“Further to the circular on the above reference BSP/DIR/GEN/CIR/01/011 and dated August 13, 2014, banks are hereby required to comply with the following:

“Accept indemnity from customers for highly secured online funds transfer above N1m for individual and N10m for corporate, subject to a maximum of N25m (individual) and N250m (corporate).

“Provide customers with the option of electronic or paper indemnity based on the customer’s preference.

“Implement electronic indemnity with stricter controls requiring biometric verification of identify.

“Adhere to multiple factor authentication for highly secured online funds transfer.

“Inform and educate customers on the use of indemnity to increase transaction limits where possible.”

The apex bank also released another guideline titled ‘Guidelines for the registration & operation of Bank Neutral Cash Hubs in Nigeria’, which noted that BNCHs were cash collection centers to be established by registered (licensed) processing companies or Deposit Money Banks based on business needs.

Hubs are to be located in areas with high volumes of commercial activities and cash transactions, and they are to serve as a platform for customers to make cash deposits and receive value irrespective of the bank with which their account is domiciled.

It added; “This guideline aims to provide minimum standards and requirements for BNCH registration and operations for effective supervision.”

The Central Bank also said that the key objective of setting up the BNCH was to reduce the risks and cost borne by banks, merchants and huge cash handlers in the course of cash management activities; deepen financial inclusion, and leverage on shared services to enhance cash management efficiency.

The BNCH’s duties include receipt of naira denominated deposits on behalf of financial institutions from individuals and businesses with high volumes of cash; disbursement of naira- denominated withdrawals on behalf of financial institutions to individuals and businesses with high volumes of cash, and any other activities that might be permitted by the apex bank.

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