Connect with us

Hi, what are you looking for?

News

FCMB Introduces Paperless, Cardless Transactions at Branches, ATMs, POS Terminals

First City Monument Bank’s (FCMB) Customers can now seamlessly carry out an array of transactions with just their fingerprints and Bank Verification Numbers (BVNs).

This followed the introduction of paperless transactions within the Bank’s over 200 branches in Nigeria. With this innovation, customers no longer require deposit slips, withdrawal booklets, or cheque books to carry out over-the-counter transactions.

In addition, FCMB customers now have the opportunity to enjoy cardless banking experience by just using their fingerprints to withdraw and deposit cash at 575 select biometric Automated Teller Machine (ATM) points of the Bank spread across the country and via biometric Point of Sales (PoS) terminals available within the Bank’s branches.

Beyond this, the 575 biometric ATMs of FCMB can be used by customers for intra and interbank transfers as well as change of PIN and data update. The simple, convenient and secure cardless services are available for use when customers do not wish to go out with their debit cards or these are inaccessible due to loss or damage.

With these innovations, FCMB has again taken a bold step towards driving value-added digital banking solutions in Nigeria that would significantly promote financial inclusion.

Commenting on the introduction of the cardless service, the Executive Director, Retail Banking of FCMB, Mr. Olu Akanmu, described it as another turning point and milestone in the digital transformation drive of the lender.

According to him, “the FCMB cardless biometric transaction on ATM is a pioneering innovation in digital banking in Nigeria that provides wider access to ATM usage for many more people who may not have debit cards. It delivers greater financial inclusion. Its biometric identity factor also delivers enhanced security and convenience for customers, taking their digital experience to the next level”.

Also speaking on the paperless over-the-counter transactions, the Divisional Head, Service Management and Operations of FCMB, Mr. Oluwakayode Adigun, assured that, “we will continue to re-engineer our processes and services by leveraging on emerging technologies and innovation to offer seamless customer experience at all our channels and touch-points”.

With customer base in excess of 6 million, over 200 branches spread across Nigeria and upward growth in overall performance, FCMB has consistently upscaled its operations, product and service offerings to empower and delight Nigerians. The Bank’s resolve to create a unique user experience for customers has inspired it to successfully create opportunities, while also supporting their individual and business aspirations in various segments.

Click to comment

Leave a Reply

Your email address will not be published.

ad

You May Also Like

Tech

International Youth Foundation (IYF) and Google.org have joined hands to provide young individuals in South Africa, Kenya and Nigeria with digital and entrepreneurial skills...

Tech

TEXUB, a global B2B marketplace pioneering the future of IT trade, which launched in Dubai, UAE on May 25, 2022 has set up a...

News

In its attempt to provide free and equitable access to quality STEAM education for young learners in and out of school across Nigeria, Coderina...

News

Mr Ayodele Subair, Executive Chairman of the Lagos State Internal Revenue Service (LIRS), has been conferred with the Most Innovative CEO of The Year...